Storage and Handeling

Please take care with our cool products. As they are all 100% natural and organic you do have to be careful on how you handle and store them. Here are a few tips to make sure they last. – Keep out of direct sunlight. – Store below 30 degrees celsius....

What is your Exchange Policy?

Again, as we are producing a personal care product, you are completely aware of exactly what you are purchasing so we don’t replace items. In certain circumstances we will look at replacing. It is best to contact david@dandt.com.au if you have any problems. He is the...

What is the right hair product for me?

Ohh..this can be a tough one, as we are all different with a lot of different ways we want to style our hair. Though, in saying that we can give you a general guide that may help. Hair Balm – This product is the softest hold out of the entire D+T range. It will...

How will the products arrive to me?

We do our very best to ship the products out as soon as possible. Generally speaking that is within the day of order or the next day. This all depends on the volume of orders we receive. Generally speaking over Christmas it can take one or two days longer, but we do...

What happens if the product is damaged/lost in shipping?

We are sorry to say that there is nothing that we can do about it. If your product is damaged or lost in the shipping process we will not refund your money nor will we replace your order. We use Australia Post to ship all of our products. In all of our time we have...